New Walmart listings sometimes aren't imported when you run listings sync in SKULabs. This article discusses why that happens and some actions you can take.
SKULabs imports Walmart listings that are available on Walmart's Items Report. Newly added SKUs may not immediately appear on Walmart's Items Report and may take a few hours to a few days to be available on Items Report.
Walmart generates the Items Report periodically and recommends to not retrieve this report more frequently than once every two hours. How often the report is generated is controlled by Walmart's internal systems. Sometimes Walmart may experience internal system slowdowns that result in an increase to the interval in which the report is generated.
Here are actions you can take:
1. Run listings sync periodically every few hours or day. You may set up automation to start listings sync by navigating to Settings > Advanced > Automation.
2. Contact Walmart support inquiring as to why the missing listing SKUs are not available on the Items Report and if the Items Report generating system is experiencing delays.