April 17th, 2020

As of today, April 17, 2020 the U.S. Postal Service Priority Mail products and First-Class packages may require more time to be delivered due to limited transportation availability as a result of the ongoing Coronavirus Disease (COVID-19) impacts to the United States. 

What is not affected:

The Postal Service’s Priority Mail Express service, which guarantees overnight service, will not change and neither will service commitments for local 1-day Priority Mail.Customers will continue to receive end-to-end visibility and improved product tracking, as well as up to $50 in free insurance.

 What is affected:

Priority Mail’s two and three day service commitments now will be extended to three and four days respectively. With the extra day extension, customers should expect delivery using Priority Mail Open and Distribute (PMOD) to range from two to four days nationwide. First-Class Package Service (FCPS) two and three day service commitments will also be extended to three and four days respectively.Global Express Guaranteed Services also have been altered. For a full list of international and domestic updates, refer to usps.com.

The Postal Service continually reviews its network capacity to provide the American public reliable, efficient, and fast-delivery service.We will continue to keep you updated as things develop, and as we learn more. 

April 3rd, 2020

The Postal Service released a major announcement today concerning international service. The list of affected countries could change in the future and we will continue to keep you updated as we receive more information.

Various postal operators are no longer able to process or deliver international mail or services originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic. As a result, the Postal Service is currently unable to accept items destined for affected countries at any Post Office or postal facility location, effective April 3 until further notice.

Customers are asked to refrain from entering items addressed to any of the below countries into the USPS system effective immediately: 

1.Cayman Islands
4.French Polynesia
12.New Caledonia
16.Saudi Arabia
17.South Africa
19.Sri Lanka

These service disruptions affect:

Priority Mail Express International® (PMEI),Priority Mail International® (PMI),First-Class Mail International® (FCMI),First-Class Package International Service® (FCPIS®),International Priority Airmail® (IPA®),International Surface Air Lift® (ISAL®),M-Bag® items.

For already deposited items, other than GXG, the USPS will be labeling them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Please visit the USPS International Service Alerts page for the most up to date information. https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

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