9:43PM EST: Australia Post API is back in service

6:48PM EST: Australia Post API outage reported

Customers are unable to fetch rates and create labels due to Australia Post API outage. This is NOT a EasyPost or Shippo issue and they are operating normally.

How can I confirm if I'm affected?
You will know that you are affected if you're unable to fetch rates or create Australia Post labels.

What should I do?
Our engineers are actively monitoring this issue. And, we will update this Status Update Article as we obtain new information, so check this article periodically. In the meantime, hang in there and retry periodically.

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