EasyPost takes significant measures to protect its customers and prevent fraudulent postage purchases.
Why is the Anti-Fraud flag triggered?
The Anti-Fraud flag is typically triggered for accounts created with general free domains (i.e., Gmail, Yahoo, Hotmail, etc.). Thus, it is not something that can be prevented, per se, unless new users choose to use their private domains for account creation.
Steps to unflag your account
EasyPosts Anti-Fraud team will help you unflag your account in order to get your account to ready to ship. To expedite the process, simply contact EasyPost at [email protected] with subject set to "Anti-Fraud flag" and with the following questions pre-answered.
- What city and zip code will you be mostly shipping from?
- What kind of product are you generally shipping? Answer: Merchandize.
- About how many packages per month do you intend to ship through EasyPost?
- Can you provide us with the website and phone number for your business?
For more information, contact SKULabs support.