When an order has been marked fully shipped in SKULabs, the sales channel is notified and sends emails on your behalf. If you are partially shipping orders within SKULabs and would like to notify your customers with tracking numbers for each package sent, SKULabs offers a few ways to do so.

From your Store settings, open the Shipping defaults and settings panel, then set the Shipment notification email setting to "partial shipments only":

This will automatically send customers the tracking number for partial shipments from SKULabs each time a partial shipment is made.

Once the order is fully completed and marked-as-shipped, the customer will receive an email notification from the sales channel with the tracking number for the final shipment.

Tip: You can also ensure your partially shipped e-mail template has been customized to reflect those sent from your sales channel. We are happy to help get this set up for you, just reach out to us in chat.

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