Sometimes your carrier may have rates/methods SKULabs has never seen before. If this is the case, these methods won't show up in the method dropdown while shipping an order. It will also prevent you from disabling these methods under "enabled methods" or using them in rules.

If you encounter new rates, just talk with chat support and we can add these new methods in 1-4 weeks. Until then, you can still use these rates without mappings in SKULabs by using "Least expensive" or by fetching rates and manually selecting the rate.

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