SKULabs is an internet-based software-as-a-service (SaaS).

Certain high-resilience features like order picking, inventory changes, shipping label generation, printing, and cycle counts support disconnection of roughly 5 minutes. Beyond this time frame the odds that someone has opened a new session to try to bypass the issue are too high to continue to re-attempt these types of connection failures.

It's not officially supported staying offline for any period of time. Our systems are designed to correct without data loss for common spotty warehouse WiFi - SKULabs is not designed for entirely offline use.

For information on SKULabs availability refer to our automated monitoring system at https://skulabs.statuspage.io/ which shows our current availability statistics which are typically above four-nines (99.99%).