SKULabs is an internet-based software-as-a-service (SaaS).
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Certain high-resilience features like order picking, inventory changes, shipping label generation, printing, and cycle counts support disconnection of roughly 5 minutes. Beyond this time frame the odds that someone has opened a new session to try to bypass the issue are too high to continue to re-attempt these types of connection failures.
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It's not officially supported staying offline for any period of time. Our systems are designed to correct without data loss for common spotty warehouse WiFi - SKULabs is not designed for entirely offline use.
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For information on SKULabs availability refer to our automated monitoring system at https://skulabs.statuspage.io/ which shows our current availability statistics which are typically above four-nines (99.99%).
Network connection, wifi, internet, disconnected, red refresh icon, error
Updated over 3 years ago