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How to connect Royal Mail account to SKULabs
How to connect Royal Mail account to SKULabs

RoyalMail missing tracking code service ranges fix

Updated over a week ago

Here are the steps to get started using Royal Mail:

1. If you have not already done so, register for a Royal Mail OBA (Online Business Account) account

2. Create your Royal Mail Carrier account on the EasyPost dashboard Carriers Account Page.

3. Email [email protected] and provide the following information:

  • PLN - Royal Mail "Posting Location Number"

  • Royal Mail Account Number

  • The email address that is registered for an OBA (Online Business Account)

  • Let them know whether you use contracted service rates such as Tracked24, Tracked48, TrackedReturns24, and TrackedReturns48. Royal Mail requires contracted rates to be requested via a "request form" in order to load in EasyPost–so ask EasyPost for a "request form" to complete and start using these contracted services.

Royal Mail requires that EasyPost authenticates accounts with them before you can begin shipping through EasyPost and this is currently a manual process with Royal Mail and because of this onboarding can take up to a week to complete.

Once EasyPost has completed the authentication, connect your Royal Mail account to SKULabs.


How do I enable Tracked 24 LBT and Tracked 48 LBT services?

Tracked 24 LBT and Tracked 48 LBT are contracted services and are approved by Royal Mail on an account by account basis.

Here is a form in a spreadsheet format you would need to fill out. Provide contract numbers which are a four digit and two letter code, usually that end in "TS" and "TN" (i.e XXXXTS, XXXXTN). You can request your contract numbers from [email protected] if you do not know them.

Once you have filled out the form, you will need to send it to [email protected] along with the carrier account ID for their Royal Mail carrier account (ca_xxxxxxxxxxxxxxxxx). Contact SKULabs support to get the Royal Mail carrier account ID. Once EasyPost receives this information they will reach out to Royal Mail and request the contract service ranges for your account.

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