Skip to main content
All CollectionsFAQ
DNS address could not be found
DNS address could not be found

DNS_PROBE_STARTED or 404 errors page can't be found

Updated over 2 months ago

Encountering a "DNS address could not be found" error can be frustrating, but there are several steps you can take to resolve the issue. Here’s a guide to help you troubleshoot and fix the problem.

Check Your Internet Connection:

Verify Connectivity: Ensure that your device is connected to the internet. Try accessing other websites to confirm.

Restart Your Router: Unplug your router, wait 30 seconds, and plug it back in. This can often resolve connectivity issues.

Clear Your Browser Cache:

Clearing your browser's cache can resolve issues related to stored data.

Google Chrome:

Click on the three dots in the top right corner.

Go to "More tools" > "Clear browsing data."

Select "Cached images and files" and click "Clear data."

Check Firewall and Antivirus Settings:

Sometimes, firewall or antivirus software can block DNS requests. Ensure that these programs are not preventing your browser from accessing the internet.

Restart Your Device:

Simply restarting your computer or device can resolve various temporary issues, including DNS errors.

If you've followed these steps and the issue persists, it may be worth contacting your Internet Service Provider (ISP) for further assistance. They may be experiencing larger network issues or can provide additional troubleshooting steps.

Did this answer your question?