Missing listings from these stores could simply be the result of incorrectly configured listings on your channel, or a store setting preventing certain types of listings from being imported.

First, from your store settings, check the Access credentials & integration settings panel to make sure your store is configured appropriately:

Next, check the status of the missing listings on your external BigCommerce/3DCart store to make sure they are:

  • Visible (BigCommerce).

  • Not Hidden or Not for sale (3dCart).

Also read our guide on troubleshooting missing listings.

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