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What to do when your account is flagged for fraud at EasyPost
What to do when your account is flagged for fraud at EasyPost
Updated over a week ago

EasyPost takes significant measures to protect its customers and prevent fraudulent postage purchases. Once your account has been flagged, please follow these instructions to begin the process of re-activating.

Steps to unflag your account

The EasyPost anti-fraud team will help you unflag your account in order to get your account to ready to ship. To expedite the process, simply contact EasyPost at [email protected] with subject set to "Anti-Fraud flag" and with the following questions pre-answered.

  1. What city and zip code will you be mostly shipping from?

  2. What kind of product are you generally shipping? Answer: Merchandise.

  3. About how many packages per month do you intend to ship through EasyPost?

  4. Can you provide us with the website and phone number for your business?
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