All Collections
FAQ
Endicia Error - Missing or invalid element: MailpieceShape. (Log ID: 35718)
Endicia Error - Missing or invalid element: MailpieceShape. (Log ID: 35718)
Updated over a week ago

Endicia returns this error when incorrect package type is selected. Retry by selecting the correct packaging type for the shipment. If this issue continues to persist, contact SKULabs support and provide order # and shipping information you are using to help with our investigation.

Did this answer your question?