Dropshipping is a great way to meet customer demand in a flexible and reliable way, but different sellers use dropshipping in different ways. That's why SKULabs offers different ways to manage dropshipped orders/items, both manually and through intelligent automation.

How to create a dropship order

It's easy to direct orders and order items to dropship suppliers as needed.

With an order open, scroll down to the Dropships and purchase orders panel and select "Create dropship or backorder".

Set the Ship to field to "Customer (dropship)":

Then adjust the items, suppliers, and rates as needed for the dropshipping and save to create the dropship PO.

Managing dropshipped orders after fulfillment

SKULabs makes managing dropship fulfillment progress and completion efficient by providing your suppliers with two links in the purchase order emails sent from each dropship po:

  1. One link for acknowledge the receipt of the purchase order.
  2. A second link for submitting a tracking number of the shipment sent to your customer.

Manually apply tracking information for a dropship po

If your supplier does not enter tracking information for a dropship po using the email you send, you can manually add tracking information to the dropship po.

  1. Open the order.
  2. Scroll to the Dropship and purchase orders panel
  3. Click the + icon under the "Tracking" column to enter in tracking information.

When a tracking number is entered for a dropship po:

  • A shipment notification including the tracking number is sent to the sales channel
  • The order's status is modified accordingly in SKULabs.
  • The status of the PO is set to closed.

Integration with sales channel settings

Whenever possible, it's ideal for your sales channel to be in charge of directing dropshipped items to the appropriate supplier. This is especially handy for products that are always dropshipped, since there is no decision making to be done based on stock availability or shipping cost.

Some sales channels offer built-in support for dropshipping and can communicate with your suppliers as soon as orders with dropshipped products are placed. For example, Shopify offers custom fulfillment services that allow you to link products to third-party fulfillment services.

SKULabs recognizes when these fulfillment services are responsible for dropshipping order items and will hide those from view during picking and shipping. That way, your team can focus on just the items they need to ship out of your warehouse.

Setting up dropshipping distributors

SKULabs maintains a list of distributors that you order goods from in our Purchasing section. Distributors can have custom part numbers and prices for the items you purchase from them, and you can easily create purchase orders from other parts of SKULabs, such as the Items list and Orders list.

Distributors can also be utilized for dropshipping workflows. If you rely on a distributor frequently for dropshipping, here are some steps to make dropshipping easier:

  1. Visit the Inventory Settings page and fill in the Purchase Order Emails settings and verify your e-mail address.
  2. Visit the Distributors page and select Add distributor to set up the new distributor.
  3. Enter the contact information and communication settings for the distributor, and enable the Email distributor when POs are created setting.
  4. (Optional) If you receive regular inventory updates from this distributor regarding inventory available for dropshipping, create a Warehouse for use as the distributor's Default Warehouse.

Dropshipping automation

Many sellers will always dropship certain items if an order is shipping to a particular region, or based on other order criteria. In many of these cases, dropshipping can be automated through the use of shipping rules:

For most filters and actions, shipping rules will trigger as soon as an order syncs into SKULabs, assuming the order meets the criteria specified. For further assistance automating your dropshipping workflows, please contact our support team.


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