As the industry changes, you might find that you want to switch your primary shipping carrier to a different service. Follow the outlined steps in this article to ensure a seamless transition!
Add your new carrier:
Refer to this article for steps to add a carrier to SKULabs
Create a test label:
Test a label for your new carrier to ensure everything is working as expected.
Refer to this article on how to void labels: How to void shipments on orders
Ensure your stores are connected to the carrier:
Navigate to settings > shipping > carrier accounts and select which stores will use your various carriers.
Check your stores:
Double-check your sales channels settings to ensure the "Method" from the orders doesn't still use the old carrier. This includes Marketplace shipping profiles, and eCommerce shipping/rating settings.
Check your shipment memories:
Navigate to settings > shipping > shipment memories and make sure nothing defaults to your old carrier. Contact us if you would like us to completely clear the memory settings.
Check shipping method links:
Navigate to settings > shipping > shipping method links and make necessary changes that will reflect your new main carrier and delete anything that might inaccurately choose the old one.
Check your shipping rules:
Navigate to settings > shipping > rules and make sure your old carrier is not referenced in any active rules that might conflict with your new carrier.
Check each individual stores settings:
Navigate to your dashboard and select a store, scroll down to shipping defaults and settings. Browse through each of the selections to ensure they are set up as desired.
(Note: this must be done for each individual store)