The Audit tab is where you can audit your shipments and the postage paid on each of them. From here, you can check the details and paid postage for recent shipments to determine if you paid the appropriate rate for each order.

Available Actions

A number of actions can be performed on this tab, including:

  • Audit: This will check every shipment in the audit table to see if postage costs could have been saved by selecting a less expensive shipping method. Shipments highlighted in green are confirmed to have been shipped in the most cost-effective way, while shipments highlighted in red may have been shipped through a costlier method than needed.
  • Filters: You can filter what is shown in the audit table by sales channel.
  • Search: This allows you to search for shipments by their order number, customer name, and more.

Audit Table

Your shipped packages are laid out in a table. This table can be sorted by any of its columns. The columns available include:

  • Store: The name of the sales channel through which the shipment's order was placed.
  • Order #: The unique order number given to each shipment's order by their respective sales channel.
  • Requested Method: The shipping method selected by the customer when they placed the order.
  • Service: The shipping method that was used to ship out the package.
  • Order value: The total value of the items in the order. This may not reflect the amount paid by the customer due to other factors, such as sales tax and promotional discounts.
  • Postage: The total amount of postage paid for the shipment.
  • Value/postage: The portion of postage paid in relation to the total order value.
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