Shipping rules are used to automatically perform tasks when certain criteria are met. You can set them to automatically set tags, methods, packages, and even more based on details in your orders. There are two types of shipping rules, the difference is when they take effect:

  • Applied when importing orders: adding and removing tags & PO dropshipping. These don't take effect on manual orders.
  • Applied when shipping orders: set package, method, weight, etc. Takes effect on all orders including manual orders.

To access shipping rules, navigate to Settings > Shipping > Rules

Add a rule

To add a new shipping rule, click Add rule. The modal that appears is where you can configure the name, filter, and the action to take place.

Filters

The criteria that are used to determine which orders this rule will apply to. All filters for a rule must be met for the rule to be triggered, so setting multiple filters will give you more narrow control over which orders a rule applies to.

Click Add filter and set the type of criteria, operation, and the value to filter for.

Actions

The actions to be applied when orders meet the criteria you set as filters and the rule is triggered. You can set multiple actions for more specific sequences of rules.

Click Add action and set the type of action to perform and any necessary parameters.


Click save when you're done configuring Filters and Actions and your rule will be completed!

Tip: Shipping rules apply retroactively to all orders that match the criteria you have set once they are created.

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