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Why are product updates like SKU changes not reflected in SKULabs?
Why are product updates like SKU changes not reflected in SKULabs?

How to update or change SKULabs item information to reflect changes made on your sales channels

Updated over 3 months ago

SKULabs will pull SKU, Name, Retail, Cost, and other fields one-time, during "listings sync" the first time we see a new product.
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Once your team has opted into Stock Sync, we will push "available" inventory to your sales channel.
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After opt-in to Price and/or Cost sync, SKULabs will push the "retail" price and/or push your "cost" average respectively to your store.
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Bring your own product information management

We believe there are much better dedicated products for this important marketing task available at a wide variety of costs from free to $100k+ per year. This stance is also greatly preferred by our customers who have been exposed to WMS software which mandates control of creating products. Our process is simple: create your products however you want with the software that works for you and run "listings sync" in SKULabs on a schedule or by hand.

On that basis:

SKULabs does not push product changes to SKU, Name, Descriptions, Tags or any other information.


SKULabs being multi-channel software also does not automatically pull every time one of the linked sales channels changes SKU or Name. We will show the updated SKU/Name as "Line SKU" and "Line Name" on the order details, but we will not override your internal catalog SKUs or titles.
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SKUs do not need to match to continue syncing inventory/price/cost as we use more permanent record IDs to track inventory connections between products in SKULabs and your store. If you wish to update your SKUs in bulk based on your sales channel data, use the following guide (< 5 minutes):

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