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How do I change my store's origin and return address?
How do I change my store's origin and return address?

Amazon return address

Updated over a week ago

The origin and return addresses on each of your stores can sometimes be used by your carrier when creating labels, and can be customized per store.

How to edit your store's origin and return address

  1. Visit your store settings and click your store's name.

  2. Scroll to the Addresses panel and click the Edit Addresses button.

  3. Enter the origin address details.

Tip: If you want separate return and destination addresses, just uncheck the "Same as origin address" option under the Return section.

Amazon buy shipping return address

When using Amazon Buy Shipping, Amazon will not allow SKULabs or any other product to list separate origin and return addresses.
How do I put in a different shipping zip code for shipping?

SKULabs recommends creating a case even if it goes nowhere requesting the following of Amazon.
"My local post office is giving me trouble accepting packages because the Ship From ZIP code does not match their post code. I need to have my returns go to one address and my shipments originate from another address in order to resolve this. Using Amazon Buy Shipping I can only specify the ShipFrom address and am unable to override the return address to be a separate address. Can you please help me resolve this issue with my local post office? They don't get credit for the packages I ship using them when the labels are created incorrectly like this."

How to override the return address using shipping rules

In some cases, you may need to set a different return address for an order. This can be handled with by enabling a rule that overrides the return address.

In general, for non-US businesses that have a US fulfillment warehouse and prefer the US location as their default warehouse (to ship out of and return to), it's best to enable a shipping rule that sets the origin warehouse, from address, and the return address.

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