SKULabs offers a software-as-a-service tool to connect ecommerce sales channels for inventory, order, and warehouse management.
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SKULabs does not offer physical services such as would be offered by a 3PL, fulfillment warehouse, or logistics center.

Does SKULabs ship any products?

No, SKULabs is a software tool like Microsoft Excel, not a 3PL or fulfillment center.

Can SKULabs help me get a replacement product?

No, you will need to contact the seller of the product.

Can I return a product to SKULabs?

No, you need to return the product to the return address on the label or contact the seller for return information. SKULabs does not have any physical location responsible for shipping or receiving inventory.

Can SKULabs provide contact information for a seller?

No, SKULabs does not have contact information for sellers. You can contact the shipping carrier or the seller directly for this information.

Can sellers use SKULabs to print shipping labels for hazardous goods or age-restricted products?

Yes, but sellers must coordinate with their shipping carrier to ensure compliance. Contact SKULabs support for points of contact or contact your carrier account manager for more information.

Can sellers use SKULabs to print shipping labels for age-restricted products?

Sellers using SKULabs can enforce age-restriction using one or multiple layers of protection such as the VerifyMyAge pre-shipment verification integration, “Adult Signature Required”, automated tags to hold orders such as “Hold - Age Not Verified”, or automating all orders be tagged “Hold - Age Not Verified” during import.

But it says SKULabs on the label

As the software platform that produced the label, you may see SKULabs on the label to help sellers identify which labels were printed from our platform. SKULabs does not have a physical location that holds inventory, ships orders, or accepts returns. Please contact the seller of the merchandise for support.