This is an exhaustive list of things to validate before you go live with stock sync. If you follow everything in this guide, you're going to be set up for success when activating stock sync for the first time in SKULabs.
Verify requirements for stock sync
Requirements before requesting activation
Your account must be completely configured to avoid any potential for serious overselling/underselling issues.
All stores and sales channels are connected
Your stores are set to automatically sync orders
Catalog setup is complete.
All kits are imported and configured.
All listings are linked to the correct items.
Any/All duplicate item SKUs for the same product are merged or
All listings with duplicate SKUs but are actually separate products were split / uncombined.
You have taken an export of your inventory and item catalog from your sales channel. You should know how to restore this import directly on your sales channel if needed.
You have verified that inventory counts within SKULabs are accurate.
You have determined how you will deduct shipped orders. This is required to maintain accurate inventory, especially if you don't intend to ship or process orders using the SKULabs app.
You have configured each store's linked warehouses in your stock sync settings without selecting enable stock sync.
You fully understand that warehouse counts are combined. e.g. A single SKU has 55 in warehouse A and 33 in warehouse B; If both warehouses are linked to the same store, a total of 88 will be pushed to your store for that SKU.
Any/all existing or previous systems, that manage stock levels on your sales channel's must be deactivated prior to enabling stock sync in SKULabs.
Requirements after activation
All changes to stock MUST be made in SKULabs. Once stock sync is enabled, SKULabs is by definition your master of inventory and any stock changes made to your sales channel directly will be overwritten with the quantities in SKULabs the next time stock sync runs.
If you upload product feeds with incorrect inventory counts, be sure to run a manual stock sync in SKULabs to correct for these mistakes.
Periodically count inventory to maintain accurate stock levels in SKULabs.
Don't change how you process orders without speaking with the team. By default, all orders must be deducted in SKULabs and by default you're required to do that in-app by creating shipping labels. If an order can't or won't be shipped inside the SKULabs app, add a manual shipment, bulk deduct, or set up auto-deduct with our team to otherwise handle outside shipment inventory deduction.
SKULabs usually pushes a quantity of 0 for items with negative inventory.
Use fully customizable stock rules to precisely control the quantities you want pushed to your sales channels. These allow you to customize overstocking or understocking inventory to achieve sales goals.
Avoid overselling by implementing a safety stock strategy.
How to request activation
Once you believe you've met all of the requirements or if you're ready to talk to our team about setting up auto-deduction for shipments made outside of SKULabs, fill out our activation form and we'll either provide you the activation code or we will reach out after confirming your account is correctly configured.
Make sure to click the "submit form" button at the end.